Category
26 published articles
This is a case where the client sub-account that is connected to WhatsApp Coexistence doesn't have the option to disable it.Solution:In this case, clients are using coexisting for the number. The WhatsApp Coexistence feature…
WhatsApp Business Integration GuideConnect your WhatsApp Business account to LeadConnector. Choose the method that fits your situation.Choose Your Method 1 Connect Your Existing WhatsApp Business AppKeep using your existing app alongside the platform (Coexistence) 2…
Use the WhatsApp sender number picker in HighLevel Conversations to choose the correct WhatsApp number before sending a message. This helps teams with multiple connected WhatsApp numbers keep conversations accurate, avoid sending from the…
If you are unable to receive the OTP (One-Time Password) while verifying your WhatsApp number in a sub-account, this article will help you identify the cause and resolve the issue.Why This Issue HappensThe most…
TABLE OF CONTENTSTABLE OF CONTENTSWhatsApp Marketing Messages to U.S. Numbers Paused Starting April 1, 2025What’s Changing & How to PrepareIntroducing the AI-Powered Template MigratorWhat You Should Do NextKey Dates to RememberWhat’s Still Allowed on…
Starting April 1, 2025, Meta will pause the ability to send WhatsApp marketing template messages to U.S. phone numbers. Businesses can still send utility and authentication templates and respond within the 24-hour customer service…
TABLE OF CONTENTSEnhance Customer Experience with a Marketing Opt-Out ButtonBenefits of Adding a Marketing Opt-Out ButtonCreating a High-Quality Opt-Out ExperienceEnhance Customer Experience with a Marketing Opt-Out ButtonYour business can now incorporate a marketing opt-out…
WhatsApp Marketing Messages Lite (MM Lite)Smarter delivery. Better engagement. Zero disruption to your existing setup.In today's fast-moving digital landscape, reaching customers on WhatsApp isn't just about sending messages — it's about sending the right…
The redesigned WhatsApp onboarding experience helps businesses connect WhatsApp based on their current setup. Whether you already use the WhatsApp Business App, need a brand-new WhatsApp Business Account, or want to migrate from another…
TABLE OF CONTENTSAutomating WhatsApp Responses with Workflow AutomationStep 1: Create a New WorkflowStep 2: Set Up a TriggerStep 3: Apply WhatsApp-Specific FiltersStep 4: Define an Automated ActionStep 5: Customize the Automated ResponseStep 6: Save…
Introducing a 30-Day Free WhatsApp Subscription Trial, available from June 12 to September 1, 2025. During this promotional period, you activate WhatsApp and you will receive the first 30 days of the WhatsApp subscription…
Feature GuideWhatsApp CallingHandle inbound and outbound voice calls directly through WhatsApp — giving your team complete context for every customer interaction from a single platform.What you'll learn✓ What WhatsApp Calling is✓ How to enable…
If you are unable to receive the OTP (One-Time Password) while verifying your WhatsApp number in a sub-account, this article will help you identify the cause and resolve the issue.Why This Issue HappensThe most…
If you’re seeing the error message:"In order to maintain a healthy ecosystem engagement, the message failed to be delivered"it means that Meta (WhatsApp) blocked the message delivery to help maintain a positive messaging experience…
OverviewThe following error may appear when sending a WhatsApp template message:(#132000) Number of parameters does not match the expected number of params – body: number of localizable_params (0) does not match the expected number…
You may encounter the following WhatsApp error when attempting to send messages:“Business account is restricted from messaging users in this country.”This restriction is related to recent changes in WhatsApp’s cross-country messaging policies and is…
WhatsApp text fails with invalid parameter errors as per the below screenshot.Solution:In this case, we need to check whether the "From" and "To" numbers are the same. If both numbers are identical, the WhatsApp…
You have already linked the maximum number of phone numbers allowed for this Business Account. Delete a phone number to continue or request additional numbers error. Solution: The max phone number limit is not specific to…
What to Do When Business Account has been lockedIf your Meta Business Account has been blocked, it’s likely due to a policy violation, verification failure, or suspicious activity. Here’s what you can do:Step 1:…
What does this error mean?This error appears when the phone number you are trying to onboard for WhatsApp (Business or API) is already connected to an existing WhatsApp account. A phone number can only…
