Powered by CRM Help Centre

New UI for Email creation via Bulk action in Contacts

The updated Bulk Email Action lets you build, review, and send emails seamlessly with pre-send contacts filtering and advanced tracking tools.

Overview

The Bulk Email Action in Contacts now has a unified, streamlined UI like Campaigns and Workflows. You can quickly create, review, and send emails with pre-send contact filtering, tracking, and template options, all in one place.

What’s New

Pre-send Contact Filtering

Before sending, a confirmation modal now filters out:

  • Invalid email addresses

  • Unsubscribed bounced contacts

This ensures your email is only delivered to valid and opted-in recipients, giving you better deliverability and peace of mind.

New UI for Email creation via Bulk action in Contacts – Pre-send Contact Filtering

Unified Email Creation Flow

All email builders in Bulk action, Workflows, and Campaigns now share the same UI and workflow.
You can start from:

  • Quick Compose (default) → Simple editor for fast messages.

    New UI for Email creation via Bulk action in Contacts – Unified Email Creation Flow

  • Smart Builder → Choose Design, Code, or Plain Text editors to create custom emails.

    New UI for Email creation via Bulk action in Contacts – Unified Email Creation Flow

  • Select Template → Pick from My Templates or the Template Library.

    New UI for Email creation via Bulk action in Contacts – Unified Email Creation Flow

Advanced Settings

Expand Advanced Settings to enable:

  • Link Tracking → See clicks and CTR for every link.

  • UTM Parameters → Add tracking tags for campaign analytics.

  • Add Tags → Automatically tag contacts based on opens or clicks.

New UI for Email creation via Bulk action in Contacts – Advanced Settings

How to Use

  1. Go to Contacts → Smart Lists.

  2. Select contacts and click Send Email.

  3. Choose:

    • Quick Compose – Fast, simple emails.

    • Smart Builder – Design, Code, or Plain Text editor.

    • Select Template – From saved templates or Template Library.

  4. Expand Advanced Settings to add Link Tracking, UTM tags, or Action Tags.

  5. Review recipients in the confirmation modal → filtered list shows only valid contacts.

    New UI for Email creation via Bulk action in Contacts – How to Use

  6. Click Send.

Benefits

  • Sends only to valid, subscribed contacts.

  • Consistent experience across all builders.

  • Better tracking and automation with minimal setup.

Frequently Asked Questions

Q: What’s new in the Bulk Email Action?
A clean, unified email builder with pre-send contact filtering, advanced tracking, and the same experience as Campaigns and Workflows.

Q: What does the pre-send contact filter do?
It automatically removes invalid or unsubscribed contacts before sending, ensuring your email only reaches valid recipients.

Q: Can I use templates when sending bulk emails?

Yes, you can select from Existing Templates or the Template Library while composing your email.

Q: Can I tag contacts based on engagement?
Yes, use Add Tags  to automatically tag contacts based on opens or clicks for smarter segmentation.