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23 published articles
Marketing • Emails • Unsubscribe SettingsConfiguring Unsubscribe Flows (One-Step, Two-Step, Dynamic)Unsubscribe flows control what happens after a contact clicks an unsubscribe link in an email. You can configure One-Step, Two-Step, and Dynamic flows to…
There are multiple options for sending or scheduling emails, giving users flexibility in how campaigns are delivered. Whether you need an immediate blast, a timed release, a controlled batch process, or automated updates through…
This article explains how to create new tags directly from the Send or Schedule page while setting up automations for your email campaigns in your CRM. Save time and streamline your workflow by creating…
You can now bring your favorite email templates from any platform into your CRM's Code Editor. Whether you’re switching platforms or just reusing existing work, this feature makes it easy to import and edit…
This "Guide to Pre-Built Contact Segments" offers a comprehensive overview of the pre-built segments available within the platform. These segments allow users to easily categorize their contacts based on specific criteria, enabling more personalized…
Ensure consistency with your websites' typography by adding Google fonts to your emails. This option provides better design options to elevate your emails.TABLE OF CONTENTSThings to know before you start adding google fonts to…
Batch scheduling lets you deliver marketing emails in timed batches rather than all at once. This helps manage traffic to your websites or funnels and reduces load on your sending infrastructure. Use this guide…
Marketing • Email • Recipient SegmentsHow to Build Recipient Segments in Email CampaignsRecipient Segments let you create dynamic groups of contacts for email campaigns using filters such as tags, contact fields, activity, and engagement.…
Marketing • Email • Scheduled CampaignsHow to Pause, Resume, or Cancel a Scheduled Email CampaignScheduled email campaigns can be paused, resumed, or canceled from the Email Campaigns page. Use these controls to temporarily stop…
Rescheduling of Email Campaign is possible for Simple Schedule, Batch Schedule, and RSS Schedule one hour (60mins) ahead of the execution date. The user will be required to visit Marketing > Email. Please visit the…
Regular email campaigns let you send one‑time broadcasts to targeted contacts without automation. This guide shows how to send campaigns immediately or schedule delivery for a future time.TABLE OF CONTENTSWhat is a Sending/Scheduling an…
Personalise your emails with contact details—like name, company, or location—to boost engagement. If a custom field (such as First Name) is empty, Conditional Sending lets you display a default value, ensuring your emails always…
Marketing • Emails • Sender PreferencesHow to Set Up Sender Preferences in the Email BuilderSender Preferences let you save default sender details for new email campaigns and test sends, including Sender Name, Sender Email,…
With the Build Segments feature in the recipient section, you can precisely control who receives your email campaign by combining logic using Contacts, Tags, Smart Lists, and Pre-built Segments.TABLE OF CONTENTSSegment Components Logic Builders: AND…
Marketing • Emails • TemplatesHow to Use the Plain Text Editor for EmailsThe Plain Text Editor lets you create simple, text-focused emails without building a visual layout. Use it when your message should prioritize…
Introducing streamlined email campaigns with direct creation, clear warnings, and a better previewTABLE OF CONTENTSWhat's New?How to Use It:Note:What's New?Start Campaigns Directly from the Template LibraryChecklist for missing or incorrect fields, so you can…
This article explains how to automate and manage resend campaigns, enabling you to pre-configure resends for unopened emails, track them easily, and edit or cancel them before they go out. Improve your email engagement…
More Tutorials from the Communityhttps://youtu.be/14A8XhxEfjohttps://youtu.be/hZfAupBmOIMhttps://youtu.be/0iY5LIvSIKELearn the process of re-engaging with customers who missed out on your initial campaign by resending the same content for amplified results.Studies show that users often overlook a significant portion…
OverviewSmart Send helps you send emails at the best possible time to boost engagement.It analyses recipient activity (opens, clicks, and events) from the past 60 days to recommend when your audience is most likely…
Smart Send takes the guesswork out of “When should I hit Send?” by automatically recommending the optimal delivery time for every regular email campaign. The result is higher open- and click-through rates with zero…
