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96 published articles
When you register your A2P Brand with your Business Profile, LC Phone will submit your business information to The Campaign Registry for review, determining your eligibility and throughput for your messaging Campaigns. This article…
A2P 10DLC Campaign approval depends on whether your registration clearly explains who is sending messages, what recipients will receive, why they receive them, and how they provided consent. Use this guide before submitting or…
SMS & Messaging ComplianceA2P Campaign Registration: Step-by-Step GuideComplete A2P 10DLC Campaign registration using Chat Widget Setup or Manual Setup, including messaging use cases, consent requirements, and final compliance review.What You'll LearnThis guide walks you…
When an A2P 10DLC Campaign is rejected, your account displays the rejection reason and the corrections required before you can resubmit. This guide explains how to view required fixes, understand A2P rejection and vetting error…
SMS programs must clearly explain how customers consent to messages, how they can opt out, and how their information is handled. Your Terms of Service and Privacy Policy should be publicly available, accurate, and…
OverviewFor new Agencies (where the agency account is less than 7 days old), a warm-up period is applied to control SMS sending limits. This helps ensure compliance and smooth scaling of SMS traffic.Daily SMS…
AI-Powered A2P Compliance Validation helps you catch common compliance issues before submitting your A2P 10DLC campaign for carrier review. During campaign setup, the system reviews your opt-in form, Privacy Policy, and Terms of Service…
LC Phone · Conversations · AttachmentsAttachment Size Limits for LC Phone SMS/MMS & EmailUnderstand file size limits for LC Phone SMS/MMS and HighLevel email, how larger files are handled, and when attachments are delivered…
Internal phone numbers can be used throughout your account for business profiles, staff profiles, number pools, forwarding settings, and advanced call routing. While these configurations provide flexibility, routing a call back to the same…
Text messaging is one of the most effective ways to reach your customers—but it comes with rules. These rules exist to protect consumers from unwanted messages, and they’re especially important in places like the…
Error and Opt-out Rate MonitoringWe are focused on helping our customers deliver trusted communications. To make sure that the carrier does not block or suspend the account permanently based on bad usage.We will be…
Porting an existing phone number allows you to move that number from your current phone provider into your account. To process the transfer, carriers require documentation that confirms you are authorized to move the…
When you register your A2P Brand with your Business Profile, Phone System will submit your business information to The Campaign Registry for review, determining your eligibility and throughput for your messaging Campaigns. This article…
Starting August 31, 2023, all A2P messages sent from unregistered ten-digit long code numbers (Local and National numbers) to US numbers will be blocked.Carriers are becoming increasingly sensitive to spam and AUP enforcement when…
SMS costs can vary based on message length, the number of segments, message type, carrier fees, special characters, and the destination country. Understanding how these factors affect pricing makes it easier to estimate costs…
This guide explains how to set up call forwarding from your personal phone—whether it’s a cell phone or landline—to your LeadConnector phone number. This allows you to use LeadConnector's Voice AI without changing your…
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Call transcriptions make it easy to review and understand recorded conversations without listening to the entire call. This article shows you how to enable the call transcription feature in your account.Note: This is a paid…
If your A2P 10DLC Campaign registration request is rejected for eligible reasons, you need to correct and resubmit your request. For a full list of eligible rejection reasons see below. If eligible, you can…
When you set up calling in your sub-account, you can either verify a phone number you already own, or buy a new phone number from LeadConnector. This article explains the difference and helps you…
